Craigavon Businesses Develop E-Business Capability

Oct 14, 2004

Several companies in the Craigavon area have benefited recently from a unique partnership between Invest Northern Ireland and Craigavon Borough Council. The Council teamed up with Invest NI to offer companies the chance to develop e–business solutions to business issues.
29/3/2004

Several companies in the Craigavon area have benefited recently from a unique partnership between Invest Northern Ireland and Craigavon Borough Council. The Council teamed up with Invest NI to offer companies the chance to develop e–business solutions to business issues.

As a result, 17 companies in the area received expert advice from Invest NI’s e-business team to help solve a range of problems from managing workflow, to increasing quality control or creating web based systems.

Among those assisted was Brownlow Heat Transfer, an air conditioning company which was concerned about the time and effort required to capture customers’ requirements and then provide a quotation. The Invest NI e-business team worked with them to design an on-line enquiry facility that has had a very positive reaction from customers and has reduced the cost of sales.

John Kielt, Sales and Marketing Manager, Brownlow Heat Transfer says: “The Invest NI e-business team quickly understood our requirements and put together an online enquiry system for our customers that is not only easy to use but that will allow us to gain considerable benefits.”

Civil engineering and landscaping company Haffeys also benefited from an Internet related solution. Their problem was scheduling work and making this visible to their contract managers working on sites. Invest NI’s e-business team created a centralised database of work with simple ways of adding, updating, changing and rescheduling jobs, and which provided Internet access from remote handheld devices.
Says Priscilla McFarland, Haffeys: “The team helped us to start addressing the communications difficulties we faced with managers who work remotely in locations all over Northern Ireland. We now hope to further develop the solution and fully implement it in the next two to three months.”

Olive Hill, director of Knowledge Management in Invest NI says that the partnership with Craigavon Borough Council has been a huge success helping local companies consider e-business as a means of developing more streamlined and profitable businesses.

“People tend to think of e-business only as buying and selling on-line, but e-business applications can be used to address many aspects of a company’s operations,” she says.

“Our e-business team is helping companies across Northern Ireland to develop new systems and processes that are boosting productivity and making business more competitive.”

Invest NI’s e-business team can be contacted on: tel- 028 9262 3280 or visit www.investni.com/ebusiness


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