Consilium Technologies, a leading supplier of IT solutions to the UK local government sector, has saved over £0.5 million by implementing business improvement techniques, with the help of Invest Northern Ireland.
The company, which is based in Invest NI’s Antrim Technology Park, took part in Invest NI’s Business Improvement Agent Programme, which, over three years, helps companies add significant value to their operations by examining key processes and procedures.
The programme part-funds a dedicated member of staff, the Business Improvement Agent (BIA), with the objective of achieving savings for the company of at least three times the BIA’s salary.
Over the period of the project Consilium Technologies, which employs 90, has improved its product quality and increased its portfolio of products. As a result it has won new contracts with some of the bigger UK councils and developed valuable partnerships with other companies.
Colin Reid, Managing Director of Consilium Technologies, says: “The programme has not only delivered significant savings for the company but has also embedded an ethos of continuous improvement in the company.
“In the final year of the programme we initiated an organisation-wide business improvement project to look at everything from effective project delivery, to staff development and the quality of our management information. The changes we’ve made as a result of this have helped us boost our market position and increase customer satisfaction levels.”
At the outset of the programme Consilium Technologies’ target was to save £292,000 over the three years. In the event the actual result was over £559,000.
Victor Jordan, Invest NI’s Director of Business Improvement Services, says: “Thanks to their Business Improvement Agent, Consilium Technologies was able to identify many areas where even small changes could either save money or generate income.
“One particularly innovative change resulted in Consilium realising that it could create another source of revenue simply by utilising existing skills to offer a range of high quality training programmes. In addition, further significant savings were made by revising travel and communication processes.”
Consilium Technologies’ participation in the Invest NI Business Improvement Agent Programme was part funded by the EU Programme for Peace and Reconciliation.