Invest NI welcomes Cayan expansion in Northern Ireland

Dec 13, 2017
Pictured (L – R) are Paul Vienneau, Cayan, and Jeremy Fitch, Invest NI.

Invest NI today welcomed US technology firm Cayan’s reinvestment in Northern Ireland.

Since establishing its technology development operation here in 2013, Cayan has seen steady growth over the past four years and expects its overall headcount in Northern Ireland to rise to 240 people by 2019.

Building on the success of its Northern Ireland engineering division, Cayan has established a new Merchant Services Support function at its Belfast based City Quay’s offices, which will create 170 customer services roles. The roles on offer include Client Services Representatives, Team Leaders and Case Managers.

Speaking following a meeting with Cayan’s Chief Technology Officer Paul Vienneau, Invest NI’s Executive Director of Business & Sector Development Jeremy Fitch said: “Since opening its Northern Ireland office in 2013, Cayan has grown into an exemplary software development operation, producing industry leading payment processing products.

Cayan’s decision to locate its primary customer services function in Belfast represents a major reinvestment for the company and demonstrates its confidence in Northern Ireland.

- Jeremy Fitch, Invest NI

“The 170 jobs being created through this investment will generate over £3.2million in annual salaries for the local economy and offer valuable employment opportunities for a range of job seekers including school leavers and graduates. Furthermore, the extensive training Cayan offers new staff will contribute to the development of Northern Ireland’s skills base.”

Invest NI has offered Cayan £680,000 in employment grant support to establish its new customer services function in Northern Ireland. The roles on offer include Client Services Representatives, Team Leaders and Case Managers.

Recruitment for the 170 jobs is well underway with just over 100 of the roles already in place.

Our Northern Ireland operation is incredibly significant to our overall business strategy

- Paul Vienneau, Cayan

Paul Vienneau, Chief Technology Officer of Cayan added: “Our Northern Ireland operation is incredibly significant to our overall business strategy with our Belfast development team consistently delivering product engineering excellence.

“We want to leverage that excellence further and build an outstanding Merchant Services Support operation to comprehensively support our Unified Commerce Solution™ Suite and our Genius® platform. We are delighted with the growth of our Belfast operation to date and locating our customer service team alongside our Product Development/Engineering operations in Belfast will offer increased operating efficiencies.

“The positive work ethic of the Northern Ireland work force combined with our ongoing relationship with Invest NI is enabling us to recruit the new staff we need to support the growth of our group operations.”

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