Customer Experience

Customer Focus is at the heart of Invest NI’s values.

Every day we provide advice, guidance and support to a wide range of businesses enabling them to export and grow.

We are also committed to making improvements to help our customers to interact and deal with us. This page provides you with an overview of the activities we engage in to improve how we deliver services for you.

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For information on how we use your personal data including your rights, see our privacy notice
Complaints and feedback

Find out about the Invest NI Customer Charter


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