Local technology companies have been briefed on the challenges of providing global ePayment services. Robert Ford, Chief Technical Officer of CyberSource, the US industry leader in ePayment management systems, provided an insight into how companies can go global successfully with ePayments services.
Mr Ford was the keynote speaker at the breakfast briefing organised by Momentum, the Northern Ireland ICT Federation, and backed by Invest Northern Ireland. He was accompanied by Brendan Smyth, CyberSource’s Northern Ireland Development Director, based at the Innovation Centre in Belfast.
CyberSource announced its plans to set up a technology operation in the city in May and has so far recruited 15 people. The business is expected to grow to 60 people by 2010.
Speaking at the breakfast, Mr Ford said: “ePayment has been a critical corporate level issue for many companies as they embark on eCommerce and multichannel payments operations overall.”
Mr Ford provided a behind the scenes exploration of the challenges and issues when companies go online and start accepting payments.
Ian Graham, Momentum Chief Executive, said: “Many of our member companies are already operating electronic payment systems and a great many more will have to do so in the near future. It’s important, therefore, that they master the technology and seek advice from businesses such as CyberSource which have a wealth of experience and knowledge in a crucially important operation.
“We are working closely with our companies in initiatives that will enable them to develop the capability and confidence to apply electronic commerce techniques throughout their operations. Having a company with CyberSource’s expertise within our membership is immensely beneficial for the ICT industry in particular.”
Invest NI’s Bill Montgomery added: “The benefits of eCommerce in terms of worldwide reach and round-the-clock operation are now widely accepted. Northern Ireland companies, both large and small, will increasingly be expected by major customers and suppliers to operate e-Commerce systems.
“As part of our commitment to help companies develop their business expertise and capability, Invest NI is keen to assist them to apply these techniques in areas such as ePayment management as soon as practicable. Because ecommerce is now a fact of business life, companies have to adapt and take steps to ensure they have systems in place for secure transactions,” he added.