National Customer Service Week (1-5 October) is the perfect opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the economy.
6 ways to design social media content that has value and those all-important shareable qualities that get our customers to be our best advocates. Prevent potential customers from scrolling past important messages.
Nicola Doherty has recently been appointed as Manager of the Knowledge Transfer Partnership (KTP). In this feature Nicola introduces KTP and the opportunities available for Northern Ireland businesses.