Cog

Operational excellence solutions

Transform your business through continuous improvement

Our Operational Excellence Team helps develop Northern Ireland businesses competitive advantage by increasing their productivity and profitability. Our approach is results driven, adaptable and proven to deliver significant measurable benefits in the performance of people, processes and operations across all sectors and sizes of business.

COVID-19 Operational excellence checklists

As the Government and NI Executive contemplate easing COVID-19 related workplace restrictions, employers must start considering how best to cope with an array of issues including how to restart operations. Use the checklists to identify possible opportunities to improve your workplace and supply chains as a result of COVID-19.

COVID-19 Supply Chain Checklist

Businesses need to ask some critical questions of their supply chains and while some may seem obvious, getting clear answers can often prove challenging. Use this checklist to identify possible opportunities to improve your supply chain in light of COVID-19.

COVID-19 Supply Chain Checklist (PDF)

Identify possible opportunities to improve your supply chains as a result of COVID-19.

COVID-19 Safe Workplace Checklist

This checklist is focused on helping employers identify practical measures to consider in order to make their workplace safe. 

COVID-19 Safe Workplace Checklist (PDF)

Operational excellence support

We regularly assist businesses to introduce new concepts, tools and techniques that can effectively and efficiently improve many areas of their business. Addressing non value-adding activity within business processes can typically result in a productivity improvement of at least 25%-30%. This approach will help your business maximise the available resources so you can be more efficient and profitable.

The team help business embed a range of principles, tools and techniques, including:

  • Waste identification and elimination
  • Visual displays, controls and management
  • Practical problem solving
  • Daily continuous improvement
  • Workflow improvement
  • Set-up reduction
  • Bottleneck management and improvement
  • Strategy deployment and alignment

The team are particularly keen to show how Lean Thinking and these techniques and others can be used in non-manufacturing companies. You can Contact us or call 0800 181 4422 to discuss next steps.

However enquiries from any businesses are welcome. To start your journey why not watch our Driving Competitiveness through lean thinking tutorial

Our support may be subject to some eligibility criteria.


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0800 181 4422

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Coronavirus business support

Our performance

Good progress towards 2017-21 Business Strategy Targets

Lean thinking

Lean thinking tutorial