Leading telecommunications software company BroadSoft expands Belfast operations

Oct 14, 2009

US-based BroadSoft, Inc., the leading worldwide provider of Voice over Internet Protocol (VoIP) applications for the telecommunications industry, is expanding its Belfast operation with support from Invest Northern Ireland.

The investment was announced today by Alastair Hamilton, Chief Executive of Invest NI, at the company’s new premises in the Northern Ireland Science Park at Titanic Quarter.

The investment will see BroadSoft®, a primary technology supplier for the world’s largest telecommunications service providers, recruit up to an additional 10 high-level telecommunications professionals, which could bring employment to 23 over the next three to five years. The expansion will strengthen BroadSoft’s ability to provide real-time technical support and training to its European customers.

Announcing the investment, Alastair Hamilton said: “BroadSoft is now the number one company in the commercial VoIP market.  The decision by such a globally successful company to invest further in its Belfast operation reflects its confidence in the quality of staff it can recruit here and in the excellence of our telecommunications infrastructure.

“BroadSoft has shown itself to be a dynamic and forward-thinking company with a track record of innovation and solid growth. It has already exceeded the employment targets set for the Belfast centre in 2006.”

BroadSoft develops software that enables service providers to deliver hosted telephony and multimedia services to large enterprises, small and medium-sized businesses (SMBs) and residential subscribers.

BroadSoft’s Vice President Operations Geoffrey K. Hicks said: “We have been impressed with the support received from Invest NI to grow our business in Belfast, as well as the availability of a skilled labour pool and the quality of telecommunications professionals that we’ve been fortunate enough to draw from in Northern Ireland.  Our Belfast Centre has proven to be a highly-successful addition to our network of technical operations centres around the globe.  This investment will further enhance our European presence and help us leverage the significant growth that is anticipated in this market.”

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