Search Results

301 - 325 of 784

ADSS Seattle

12 - 14 March 2024
Trade Mission/Exhibition

A focus on leadership can drive productivity and improve your company’s competitive edge

Catherine McGuigan is Head of Leadership and Capability in our Skills & Competitiveness Division. She sets out here why strong leadership is critical to the success of your business.

Money 2020 Europe

04 - 06 June 2024
Trade Mission/Exhibition
Image of worker at computer

SilverSky

Americas
  • Technology
FDI
View all Case Studies

SilverSky’s Belfast Team helps the company meet global demand for straightforward, accessible and affordable cyber security solutions.

Modern companies face common barriers to cyber security effectiveness – sophisticated threats, a growing security skills gap and the accelerating costs and complexity of choosing, deploying and managing multiple security point solutions in-house. SilverSky addresses these challenges with a managed service model that makes enterprise-grade cyber security simple, affordable and accessible for companies of all sizes.

In January 2022, SilverSky announced it had acquired Cygilant, a leading cybersecurity-as-a-service provider.  The addition of Cygilant's UK-based delivery centre in Northern Ireland complemented SilverSky’s footprint in Asia and North America, while expanding SilverSky's access to European markets. 

The company’s first European Security Operations Centre (SOC) was established in Northern Ireland in May 2020. After considering a number of locations, the company selected Belfast as its European hub, opening its doors with 25 employees during the height of the Covid-19 pandemic. 

Opening this SOC was our first foray into the European market and thanks to the support of Invest NI, we made the decision to invest in Belfast.

When we decided to expand globally, we selected Northern Ireland and specifically, Belfast for its incredibly skilled talent pool, strong academic links, and the accessibility of the city within Europe. 

The city is also quickly becoming an innovation hub for technology companies including a growing cyber security sector, so all the pieces just fit nicely together. We are thrilled to be here in Belfast and since we’ve started operations, we are already seeing the impact the team is having on our business.

Rob Scott

Chief Strategy Officer, SilverSky

Invest NI worked with the company to help secure the investment for Northern Ireland. It facilitated multiple visits by the company to meet with a range of stakeholders, including existing investors, the Centre for Secure Information Technologies (CSIT) and universities. Invest NI also helped the company secure its new property and has offered £455,000 of support for the creation of the new jobs.

SilverSky’s Belfast SOC supports over 200 customers, with a specific focus on clients in the finance, education and healthcare sectors. The Belfast team monitors customer networks for potential breaches and threats, and then works with each client’s internal IT team to repair any issues before they become problems.

Key Facts

  • Headquartered in North Carolina, USA.
  • Locations in the USA, Asia-Pacific and Northern Ireland.
  • Provides a managed service model that makes enterprise-grade cyber security simple, affordable and accessible for companies of all sizes.
  • Protects more than 4,000 customers worldwide. 
  • Key industries include financial services, education, healthcare, retail and public sector.
Image for CME case study

CME Group

Americas
  • Financial services
FDI
View all Case Studies

CME Group’s Belfast team drives the technology to support its global success.

Chicago based CME Group is the world’s leading and most diverse derivatives marketplace. The company enables clients to trade futures, options, cash and OTC markets, optimise portfolios, and analyse data – empowering market participants worldwide to efficiently manage risk and capture opportunities.

CME group established its presence in Northern Ireland in 2012 with the opening of its Technology and Support Services Centre in Belfast with 50 employees. Since then,
it has grown to include 325 employees, assuring the firm’s place in the region’s vibrant financial services sector.

Our Belfast office is perfectly placed geographically, allowing overlap with our technology centres in Asia and the US, to support our global markets. Combined with the best of local ingredients: talent, work ethic and a can-do attitude, we continue to move the business forward.

Andrew Connolly, Head of CME Group, Belfast

Technology drives everything at CME Group. Its team of technologists is relentlessly focused on developing the world’s most advanced electronic trading and risk management systems to help clients manage their business risks. The company also invests heavily in cyber security – both people and controls – designed to safeguard its systems, information and markets. CME Group’s Belfast team is a key driver of the company’s technology capabilities, supporting technology infrastructure and services, accounting, finance, online marketing, human resources and legal functions. The office also hosts a robust internship program for up to 40 interns each year, helping attract the best and brightest from the local community.

With technology at its core, our recent growth has also seen us tap into the local talent pipeline for Finance and Legal roles, bringing diverse positions and broader opportunities to the local office.

Andrew Connolly, Head of CME Group, Belfast

Invest Northern Ireland supported CME Group to locate in Northern Ireland offering support towards skills and training, alongside the Department for Employment and Learning under its Assured Skills Programme.

About CME Group

  • Belfast office established in 2012
  • HQ in Chicago with offices across Europe, Asia and USA
  • Customers include leading investment and commercial banks, hedge funds, proprietary trading firms, pension funds, sovereign wealth funds, asset managers, corporations and individual traders
Belfast City Centre image

Rakuten

Asia Pacific
  • Technology
FDI
View all Case Studies

In 1997 buying and selling online was an uncertain thing to do. 

Hiroshi “Mickey” Mikitani saw the possibilities for creating an online marketplace where people could confidently buy goods from anywhere in the world direct from their home. The Rakuten Marketplace revolutionised the way Japan’s merchants and consumers interacted with each other and formed the template for a new style of business that has swept the world.

Rakuten is now one of the world’s leading internet services companies, with a transformative presence in e-commerce, digital content and fintech. Mickey is still at the helm—hands on, approachable, and always eager to listen to new ideas.

Rakuten is one of very few Japanese companies to have a Software Engineering R&D Lab in Northern Ireland.  The Rakuten Blockchain Lab has attracted the highest calibre engineers to work on emerging technology solutions that are adding real value to the Rakuten ecosystem.

Fergal Downey, VP, Rakuten Blockchain Lab

Rakuten has offices and talent all over the globe from Tokyo to Tel Aviv and Bangalore to Belfast. In 2016 Rakuten established the Rakuten Blockchain Lab in Northern Ireland with the goal of enabling distributed ledger technology and cryptocurrencies for the many Rakuten companies.

In addition to the experienced blockchain engineers, Rakuten found Northern Ireland an attractive location because of the region’s advanced technological innovation, particularly in cyber security, at Queen’s University’s Centre for Secure IT (CSIT) and the great software engineering talent emerging from the universities each year.

The initial hiring commitment by the Rakuten Blockchain Lab was for twenty software engineers, but the team is set to grow further as the demand for blockchain technology increases inside Rakuten and with its partners.

The Rakuten Blockchain Lab has already delivered multiple projects including a cryptocurrency exchange service called Rakuten Wallet.

If we combine the cyber security imperative that the city of Belfast is providing with blockchain technology, something amazing can be happening.

Ysufumi Hirarai, Group Executive Vice President

  • Has grown from 6 employees in 1997 to over 18,000 employees
  • Over 1.4 billion Rakuten members
  • More than $174 billion global gross transaction volume in 2018
  • Rakuten Loyalty program (Rakuten Super Point) has issued over 1 trillion points since its launch in 2002
  • Over 1 billion Japanese Yen in donations collected by Rakuten Charity Fund
Belfast city hall at night with light movement

bazaarvoice

Americas
  • Technology
FDI
View all Case Studies

Each month in the Bazaarvoice network, more than a billion consumers create, view and share authentic user-generated content including reviews, questions and answers and social photos across more than 6,200 global brand and retailer websites.

From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalise their experiences, and give them the confidence to buy. On busy shopping days, like Black Friday, its network is one of the busiest in the world.

The team in Belfast is creating business-critical software that directly impacts how some of the world's best brands run their businesses and interact with their customers.

Seamus Cushley, VP of Research & Development, Bazaarvoice

In 2017, as part of its growth strategy, the company wanted to rebalance engineering, client services and sales activity between the US and Europe, to take advantage of new talent pools and to drive customer growth in Europe. Galway and Belfast were seen as attractive options but Belfast quickly emerged as the preferred European location for the new operation because of:

  • A strong supply of suitable graduates with excellent technical and professional qualifications
  • Skills in the ICT sector, particularly in software development
  • Government programmes designed to promote and grow the local ICT sector
  • Northern Ireland was a more cost-effective option

Early in 2020 Bazaarvoice Belfast had 50 employees when it announced plans to create another 50 new jobs over the rest of the year, assuring the firm’s place in the vibrant Northern Ireland technology cluster. 

Bazaarvoice’s Belfast office is now set to become the company’s first international R&D hub and will include software engineering and design, user experience, business development, as well as research and development.

Our Belfast operation was initially poised to become a client service and support centre for our clients, but on visiting the office I was so impressed that we have decided that it will now become Bazaarvoice's first international R&D lab.

Keith Nealon, CEO, Bazaarvoice

Bazaarvoice Inc key facts

  • Founded in 2005
  • HQ in Austin, Texas, with offices in North America, Europe, Asia and Australia
  • 6,000 plus clients
  • Listed on NASDAQ in 2012
Belfast drone shot

Version 1

Europe
  • Technology
FDI
View all Case Studies

Version 1 is an Irish company specialising in International Management Consulting, Software Asset Management, Software Development, Cloud Computing, and Outsourcing.

It has progressed through organic growth and strategic acquisition to become a trusted technology partner to major domestic and international customers across all industry sectors. It has over 1,300 staff based in Belfast, Dublin, Cork, Manchester, Edinburgh, Kent and Birmingham.

Version 1 opened its first office in Belfast in 2012 with four staff and has grown rapidly. Since then, it has built up a team of over 150 staff and is aiming to grow to 200 by the end of 2021.

The Northern Ireland Team delivers a wide range of technology and services for customers both locally and across the UK and Ireland. The technology skillsets span all of their key strategic growth areas – Enterprise Resource Planning, Digital Services and Enterprise Cloud.  The Belfast team also work closely with Technology Partners including Oracle, Microsoft and Amazon Web Services.

In 2020, Version 1 announced the establishment of a Digital Development Hub in Belfast and the creation of 70 specialist IT jobs. The team also works closely with local schools, universities and other agencies in establishing routes for under-represented groups and non-IT people to start a career in IT throughout Northern Ireland.

This is an exciting time for Version 1 in Northern Ireland as we continue to invest in local tech and IT talent who can help our customers accelerate their digital transformation. Having opened our Belfast office nearly nine years ago, the Version 1 Northern Ireland team has really exceeded all ambitions through incremental growth and exceptional performance.

Tom O'Connor, CEO, Version 1

Planned Growth

Version 1 is planning to expand rapidly using the Assured Skills Programme in Northern Ireland with the aim to hire 120 people. Assured Skills is a pre-employment training programme that will offer Version 1 a pipeline of skilled resources over the coming years.

The new Assured Skills Academy represents our ongoing commitment to Northern Ireland and our ambition to be one of the most successful IT companies here.  The availability of IT talent and developing IT talent in the region has been and is paramount to our success as a company.

Lorna McAdoo, Director of Operations in Northern Ireland, Version 1

  • Founded in 1996
  • Headquartered in Dublin
  • IT Company of the Year in Northern Ireland in 2019

Operational Excellence tutorial series

A comprehensive introduction to Lean concepts, tools and techniques and can be used as a catalyst for your productivity growth.

Page
Titanic buiding at night

The Lightyear Corporation

Asia Pacific
  • Software
FDI
View all Case Studies

Founded in Australia in 2017, The Lightyear Corporation offers cloud-based procurement and invoice processing automation software to large SMEs and mid-market companies across the world. Its Software-as-a-Service (SaaS) product increases workplace efficiencies and team collaboration through data extraction and customisable workflows for businesses.

In 2018 Lightyear selected Northern Ireland as the location for its global headquarters, locating inside Belfast’s largest tech hub community. Factors that influenced the company's decision to choose Northern Ireland included the region's credentials as a leading innovation hub for fintech and support from Invest NI.

In May 2024, Lightyear was acquired by The Access Group. The Access Group is a leading provider of business management software to mid-market organisations in the UK, Ireland, USA and Asia Pacific. The Access ERP division serves small growing and medium to large businesses, with tailored solutions in a range of industry verticals, including Construction, Supply Chain, Waste Management, Professional Services and Facilities Management. Their ERP software enables customers to streamline operations, allowing data to be shared seamlessly across different business operating systems.

This acquisition is a strategic move that will allow Lightyear to innovate faster with more resources and expertise and continue to deliver the same high service levels whilst scaling their global footprint.

We evaluated many locations to run our global operations for Lightyear, but Belfast was the clear winner. The calibre of tech talent, particularly in the areas of artificial intelligence and machine learning is world class. Belfast also offers a great entry point to the European and US markets and allows us to offer near 24/7 global support in partnership with our Australian office.

Chris Gregg

CEO, The Lightyear Corporation

Since its original investment, the company has continued to work with Invest NI’s teams in Northern Ireland and Australia to explore new industries and potential export markets for its services. Invest NI has offered trade assistance and support towards job creation, R&D and technical product support to develop its software product.

The skillsets of the Belfast team include fintech, software and dev-ops. It is an agile team that is focused on creating solutions for businesses and accountants.

In 2020 Lightyear announced that it was investing over £1million in its business and doubling the size of its Northern Ireland workforce, adding twelve new jobs.

The twelve new roles will expand the capability of our team so that we can capitalise on new sectors and start to break into new international markets such as the US. We have started recruiting and are already impressed with the high level of talent we have been able to add to the team.

Chris Gregg

CEO, The Lightyear Corporation

Watch now

Hear from Chris Gregg, Lightyear’s Founder & CEO, about how the company has worked with Invest NI’s teams in Northern Ireland, Australia and North America to explore new industries and potential export markets for its services.

Key facts

  • Global headquarters in Belfast, Northern Ireland. Office in Sydney, Australia.
  • Leveraging artificial intelligence and machine learning to deliver data automation for the accounts payable and procurement sector.
  • Processing more than US$7 billion of invoices each year for businesses around the world.
  • Since 2018, has onboarded over 4,000 customers across 11 countries.
Aflac office image

Aflac Northern Ireland

Americas
  • Financial services technology
FDI
View all Case Studies

Fortune 500 company considered 15 locations, then found talent in Northern Ireland.

In October 2019, Aflac opened a Global IT and Cyber Security Innovation Centre in Northern Ireland, committing to create 150 IT and cyber security jobs over five years. The purpose of the Belfast centre is to provide technical expertise and operational support to complement existing technical operations, helping support customers and global market growth.

Investing in advanced technologies is at the heart of Aflac’s strategy for delivering exceptional customer service, and the company found Northern Ireland particularly attractive due to its expertise in mobile and cloud development and intelligent surveillance technology. Its executive leadership were also pleased the new centre would provide an additional time zone in the UK – ideally situated between customers in the US and Asia – to enable expanded threat monitoring and response.

When we came to Belfast, we fell in love with what we saw. The people here were great. There was a warmth, there was a community around technology. The quality of the talent we’ve found here is beyond our expectations. We’d heard that the quality would impress us, but it’s not until you get here and you start hiring – and beyond hiring, you start delivering code – that you can start to see that quality.

Keith Farley, Vice President & Managing Director, Aflac Northern Ireland

Aflac conducted extensive research to identify a location that would support its business strategy. It considered 15 locations in the US and internationally over more than a year.

Why Northern Ireland?

  • The existing cluster of insurance companies, such as Allstate and Liberty Mutual
  • Availability of insuretech talent
  • Accessibility to the US and other global markets
  • English-speaking workforce
  • Cultural alignment
  • The warm welcome

For Aflac, given the global competition for tech talent, access to the right talent and skills was critical.

Invest NI provided just over £1 million in financial support for job creation, and connected the company to Assured Skills, Northern Ireland’s 100% free, customised training and recruitment programme, available to investors to ensure they have access to a workforce trained for their specific needs.

Northern Ireland’s digital infrastructure helped the company recruit and on-board remotely—leadership called Belfast “resilient, reinventive and adaptable” and maintained the company’s commitment to growing the team there.

Key Facts

  • Headquartered in Columbus, Georgia, USA
  • A leader in supplemental life and health insurance in the US and Japan
  • Provides financial protection to over 50 million people worldwide
  • Ranked No. 128 in the Fortune 500
  • Established a Global IT and Cyber Security Innovation Centre in Northern Ireland in October 2019
  • 150 staff anticipated, 110 staff in place as of mid-2021
  • Roles in IT and cyber security

KPIs show growth in external sales

Our 2023 Key Performance Indicators (KPI’s) show a strong increase across Sales, External Sales and Exports amongst businesses we supported. All three metrics increased by at least 5 percent on 2022 figures.

2023/24 – supporting future economic growth

During the financial year we monitor our activity and outputs against operational targets. These in-year targets help us measure our progress towards our Business Strategy.

Supply Chain | Effective Supplier Sourcing for Cost Avoidance

Supply Chain | Effective Supplier Sourcing for Cost Avoidance

1 video
Tutorial

Supply Chain | How to Develop a Supply Chain Strategy

Supply chain and purchasing functions are usually tactically focused within most SME’s - and even some larger organisations - with the priority given to ordering and chasing parts. As companies adapt

1 video
Tutorial

Supply Chain | Digitisation in the Supply Chain

Supply Chain | Digitisation in the Supply Chain

1 video
Tutorial

Supply Chain | Management Fundamentals

Supply Chain | Management Fundamentals

1 video
Tutorial

Supply Chain | Cost Reduction Techniques

Supply Chain | Cost Reduction Techniques

1 video
Tutorial

Supply Chain Management

This tutorial is part of out Supply Chain series

1 video
Tutorial

Supply Chain | Effective Negotiation Skills

Supply Chain | Effective Negotiation Skills

1 video
Tutorial